| | When an emergency situation occurs,
the Emergency Control Center (ECC) provides a centralized location where key
staff members can monitor, track and make decisions that are mission critical to
the continuing operation of the enterprise as well as the life, health and safety
issues of its employees. The
Emergency Control Center provides the means for the organization to communicate
with emergency services, vendors, clients, employees and resident as well as
Federal, State and City coordinators regarding the public safety and
infrastructure services of the affected locations.
It is imperative to remember that in the event of
a terrorist attack at your location or area that your location becomes a crime scene
and access may be restricted or denied for hours to weeks or even longer. Therefore the
ECC location selection and placement process becomes mission critical.
Key Benefits
- The location of the Emergency Control Center (ECC) should be
preplanned. It is too late to begin looking for a place to meet after
the disaster or attack has occurred
- Having an Emergency Control Center (ECC) facility in place and dedicated
to the management of the disaster or terrorist attack promotes prompt and
responsible reactions to the event
- Emergency Control Center (ECC) purpose is to prioritize, deploy and track
critical resources which enhances decision making, communication,
collaboration and coordination
- Emergency Control Center (ECC) should have resources, office supplies,
documentation, computer and telecommunication equipment available and if
possible these should be pre-positioned
Capabilities
Emergency Control Center planning is
becoming a major element in business continuity plans throughout the country. DDMX
has developed effective Emergency
Control Center (ECC) plans and design procedures. Our ECC plan is
predicated on five elements:
- A common information structure
- Communication & coordination efficiency
- Division of
private & public decision space
- Data distribution
- Receive, analysis and display data, to enhance decision-making.
The ECC plan
addresses considerations for design issues (ergonomics to zoom in/out of
multiple displays) to the functional level to the operational requirements.
DDMX
ECC plans
and
professionals can provide those
organizations without ECC the means and method to implement a site.
- Synergy — ECC must provide the
environment and the tools that foster gathering data,
decision-making, deployment & tracking of resources and provide communication
channels.
- Knowledgeable — We understand the structure
and the requirements of an ECC. We have learned from our Y2K experience in providing national level organizations the
ability to develop and implement an ECC at their
location.
- Evaluations — We will provide an evaluation of
internal and external site selection.
- Documentation — We will provide the documentation
detailing EEC support resources from desks to television cable
hookups.
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